Shipping and Returns

 

Shipping to Australia and New Zealand only. Postage is from $10 to $15 in Australia, New Zealand flat rate $20.

Free Shipping within Australia over $100

Delivery may take 1 – 3 business days depending on your location. Please allow additional time for WA/SA/NT orders.

We are not responsible for delays that happen once an item has been picked up by a courier company. We will happily assist in tracking down any parcels that have been delayed by emailing us at hello@byarna.com.au and quoting your order number.

Please contact us directly if your order is urgent and we will prioritize your order. 

We currently don’t offer International shipping at the moment, please contact us directly if you have any enquiries.

Returns –

We currently don’t offer refunds for change of mind. However should you wish to exchange your item for another in-stock item, we will happily swap them for you. Replacement items will be held until all items are returned in their original unused condition. All shipping fees will be the responsibility of the buyer for change of mind exchanges.  

Faulty or damaged items will be refunded in full by emailing us at hello@byarna.com.au